Pure Tropix has partnered with DHL & USPS to ship your orders safely and it a timely fashion. We ship almost anywhere in the world (with the exception of African countries) using DHL & USPS Priority Mail. This service allows us to offer fast standard delivery in 3-5 business days (for Domestic orders) depending on order processing time and the distance of the shipping address from our distribution center in North Carolina. Please allow 1-2 business days for your order to be processed and shipped out.
All orders placed on the weekend will begin processing the following Monday; while all orders placed on National Holidays will begin processing on the following business day. Although we try our best to deliver your items in a speedy fashion, Pure Tropix does not guarantee specific delivery times. The shipping times listed above are estimated. You may track your order at anytime using the USPS or DHL Tracking number Pure Tropix sends to you once your order has been processed and shipped.
Please Note: Pure Tropix is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact USPS (1-800-ASK-USPS). By completing a purchase with Pure Tropix blue you are agreeing to our shipping and delivery policy.
International Customers: Pure Tropix ships your package DDU, "duties and taxes unpaid". Pure Tropix does not collect the VAT, duties and/or taxes and does not predict what your particular charges may be. All applicable customs and import duties and fees, taxes and any other charges are the sole responsibility of the customer. In the event your order requires any of these additional fees, you must pay them in order for your package to clear customs. Customs agents have the right to release or deny release of your package.